Dunzo is an Indian startup that can buy, pick up anything the customer wants in Bengaluru, Delhi, Gurgaon, Pune, and Hyderabad, it will soon enter Chennai. The organization additionally works a Bike Taxi administration in Gurgaon. It is headquartered in Bengaluru, India. Dunzo is a chat-based personal management platform that allows users to create and manage their daily tasks.
It was founded by Kabeer Biswas, along with Co-founders Ankur Agarwal, Dalvir Suri, and Mukund Jha, in 2014. In 2017, it was funded by Google. It is the first direct investment in an Indian startup by google.
Dunzo is a chat-based personal management platform that allows users to create and manage their daily tasks.The advantage lies in that they deliver from any restaurant in the city you want. It tries to complete the task in the quickest way.
Dunzo work in a way that no other app does here is an instance – picking up groceries, forgot your assignment at home and need ut in college? Dunzo will help. Want to pick groceries? Want to buy medicines but too lazy to go outside? Don’t worry Dunzo is here to help you . They are charging 10- 20 rupees for the close by delivery. And increase charges according to the increased distance.
The company currently has 4,000 riders, covering almost 75% to 80% of Bengaluru, and it hopes the numbers will rise to 25,000 by the end of 2018. There have been around 1 lakh app downloads and it is executing around 1.2 lakh tasks every month. Around 70% of the tasks are purchases, and 25% are pickups.
Genie is going to join Dunzo. Genie delivers everything to you from popcorns to medicines, laundry, and many more things. Genie is also an on-demand and logistic platform just like Dunzo. Genie co-founders Rakesh Mani, Parth Shah, and Sreekesh Krishnan launched the startup in 2015, and since then have facilitated about ‘a quarter of a million tasks’ for users.
However, the app has received mix reviews from the users:-
1.Good experience.
Well to be very honest, This app is one of my favorite apps I’ve ever seen or downloaded from/on play store. 2 weeks ago I had ordered a book from Amazon but wasn’t available to my address on the delivery date.
2.Best for lazy ones
Feb 27, 2018, 07:10 PM10169 Views (via Android App)
Dunzo is an app-based service that lets users hire people, who in turn run errands for them or carry out jobs on their behalf.
Order not received but status is delivered
19 days ago649 Views (via Mobile)
Pathetic service by dunzo. No value for customers. support is very poor they don’t even respond. I have never seen this kind of service. u need to improve a lot. Totally I don’t recommend dunzo please don’t take any service from dunzo. It’s a waste of time and money
4.Worst customer care and a highly ambiguous app
Apr 15, 2019 08:00 PM913 Views (via Mobile)
I ordered a dish from a nearby restaurant. the app stated a 50% discount for orders above Rs 50. i ordered a dish for 270. i should have got a bill of 135 .. but no!! got a bill for Rs 235 including packaging charges and a discount if Rs 50. i chatted with the customer care. the person said.. that it was “50% discount uptoRs 50 for orders above Rs 50.” no where it is written that the discount is up to Rs50 only!!! otherwise, delivery etc is good.. but such kind or dhokhadhari is not good
